Board Officers
Dr. Lisa Zubkoff
Dr. Zubkoff currently serves as President of the Board of Directors of the Health Assessment Lab/Medical Outcomes Trust (HAL/MOT). Dr. Zubkoff has a Doctorate and a Master of Science in health services research from The Dartmouth Institute of Health Policy and Clinical Practice. Her doctoral training focused on medical decision making, health policy and quality improvement. In her dissertation titled "Predicting Overall Ratings of Health Plans and Providers By Employees of Fortune 500 Companies". Dr. Zubkoff used self-reported data to assess predictors of employees' overall ratings of 1) health plans, 2) providers and 3) the intent to disenroll from health plans.
Dr. Zubkoff completed a post-doctoral fellowship at the Greater Los Angeles VA that focused on 1) implementation science and 2) improving quality of care for Veterans with moderate to severe pain. Her research interests include improving quality of care for persons with chronic illnesses and implementation of evidence-based practices.
Dr. Zubkoff is now a Health Services Researcher and Implementation Scientist at the White River Junction, VT Veterans Affairs and an Assistant Professor of Psychiatry at Dartmouth Medical School.
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Mr. Lucas Nelson
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Mr. Nelson currently serves as Vice President of the Board of Directors of the Health Assessment Lab/Medical Outcomes Trust (HAL/MOT) and Chair of the Board's Investment Committee (without compensation). He received his BS from Purdue in Computer Science and a Master of Business Administration from the Tuck School of Business at Dartmouth.
Prior to business school, Mr. Nelson worked as a Technical Manager at Symantec, where he and his team broke into computers for a living. While there he wrote a book on application security and was in charge of a global center of excellence. He also received Symantec’s Mindshare Leadership award. Mr. Nelson has also worked for US Venture Partners specializing in computer security and cloud computing services.
Following Business School, Mr. Nelson was a senior manager for product security at Adobe, where he was in charge of the strategy and execution of Adobe’s proactive product security program and its secure development lifecycle.
Mr. Nelson is currently an associate at DFJ Gotham in New York where he focuses on seed and A round investing. His current areas of interest are cloud computing, online security, local commerce, and the SMB market.
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Dr. Michael Zubkoff
Dr. Michael Zubkoff currently serves as a member of the Board of Directors of the Health Assessment Lab/Medical Outcomes Trust (HAL/MOT); and Director, MD-MBA Program at Dartmouth; Professor of Community and Family Medicine, Dartmouth Medical School & Dartmouth-Hitchcock Medical Center; Professor of Economics and Management,Tuck School of Business at Dartmouth & Dartmouth Institute for Health Policy and Clinical Practice. He is a member in the National Academy of Medicine and has been profiled annually in Who's Who in America for 20+ years. He has been the recipient of several honorary degrees and has served on the board of directors/trustees of a number of foundations, corporations and universities - including at present the American University of Kosovo. For over 20 years he has served as a correspondent/member of the National Academy of Sciences' Committee on Human Rights, and in 2007 was appointed to the National Academy of Sciences/Institute of Medicine/National Research Council's Board on Children, Youth and Families which appoints and oversees all congressional &/or executive branch mandated studies relating to children, youth and families.
During the 1980's Professor Zubkoff was co-founder together with Drs. Tarlov, Ware, Greenfield, Nelson, and Perrin of the Medical Outcomes Study (MOS) which developed the SF-36 and SF-12 patient-reported functional status instruments. Professor Zubkoff was recipient of the Association for Health Services Research 1993 Article of the Year Award for two of the Medical Outcomes Study articles he co-authored on "Variations in Resource Utilization Among Medical Specialties and Systems of Care" and "Differences in the Mix of Patients Among Medical Specialties and Systems of Care," which appeared in the Journal of the American Medical Association.
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Dr. Eugene C. Nelson
Dr. Eugene C. Nelson currently serves as a member of the Board of Directors of Health Assessment Lab/Medical Outcomes Trust (HAL/MOT); and Professor of Community and Family Medicine and of The Dartmouth Institute for Health Policy and Clinical Practice at Dartmouth Medical School; Director, Population Health Measurement Program, The Dartmouth Institute; and Director, Population Health and Measurement, Dartmouth-Hitchcock Medical Center. Dr. Nelson is a national leader in health care improvement and the development and application of measures of quality, system performance, health outcomes, value, and patient and customer perceptions.
During the 1980's Professor Nelson was co-founder together with Drs. Tarlov, Ware, Greenfield, Perrin and Zubkoff of the Medical Outcomes Study (MOS) which developed the SF-36 and SF-12 patient-reported functional status instruments. Professor Nelson was recipient of the Association for Health Services Research 1993 Article of the Year Award for two of the Medical Outcomes Study articles he co-authored on "Variations in Resource Utilization Among Medical Specialties and Systems of Care" and "Differences in the Mix of Patients Among Medical Specialties and Systems of Care," which appeared in the Journal of the American Medical Association.
In the early 1990s, Dr. Nelson and his colleagues at Dartmouth began developing clinical microsystem thinking. His work to develop the "clinical value compass" and "whole system measures" to assess health care system performance has made him a well-recognized quality and value measurement expert. He is the recipient of The Joint Commission's Ernest A. Codman Award for his work on outcomes measurement in health care. Dr. Nelson has been a pioneer in bringing modern quality improvement thinking into the mainstream of health care, and helped launch the Institute for Healthcare Improvement and served as a founding Board Member.
He has authored over 150 publications and is the first author of three recent books: (a) Quality by Design: A Clinical Microsystems Approach, (b) Practice-Based Learning and Improvement: A Clinical Improvement Action Guide: Second Edition, and (c) Value by Design: Building and Improving Clinical Microsystems.
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